Growth Logic (Pty) Ltd · Last updated: 12 August 2026
These Terms of Service ("Terms") govern your access to and use of Review Booster, a product operated by Growth Logic (Pty) Ltd ("Growth Logic", "we", "us", "our"). By creating an account, starting a free trial, or using Review Booster, you ("you", "the business", "the customer") agree to these Terms. If you do not agree, do not use the service.
These Terms should be read together with our Privacy Policy and our Acceptable Use & Fair Usage Policy, which are incorporated by reference.
Review Booster lets you send review requests to your end users over WhatsApp. End users are asked to rate their experience, based on their response, the service sends follow-up messages and, where applicable, an invitation to leave a public Google review, as described in our Acceptable Use & Fair Usage Policy.
We may improve, change, or discontinue features of the service at any time. We will give reasonable notice of material changes that adversely affect you where practical.
We offer a free trial of five (5) review requests. The trial is provided "as is", once per business, and may be changed or withdrawn at our discretion. At the end of the trial you may choose to subscribe to a paid plan to continue using the service.
Your use of the service must comply with our Acceptable Use & Fair Usage Policy. In particular, you are responsible for the lawfulness of the end-user information you submit and the instructions you give, and you must not use the service to manipulate ratings, send non-consented messages, or send prohibited content.
"Unlimited" review requests on paid plans are subject to the fair-use provisions of the Acceptable Use & Fair Usage Policy.
The service relies on third-party platforms we do not control, including WhatsApp (Meta), the messaging-delivery provider we use, PayFast, and Google. Your use of the service must comply with those platforms' applicable terms. We do not guarantee uninterrupted message delivery, and we are not liable for restrictions, bans, or actions imposed by those platforms on any number or account, nor for any action taken by a review platform against your business listing.
This section governs how Growth Logic processes personal information on your behalf when you use Review Booster. It forms a binding agreement between you and Growth Logic for the purposes of section 21 of POPIA.
For the End-User Data you submit to Review Booster, you are the responsible party and Growth Logic is your operator. Growth Logic processes End-User Data only to provide the service to you, and only on your documented instructions, which include these Terms and your use of the product’s features. Growth Logic will not process End-User Data for its own purposes.
You warrant that, for every person whose End-User Data you submit:
You are solely responsible for the lawfulness of the End-User Data you submit and the instructions you give.
Growth Logic will:
You authorise Growth Logic to engage third-party sub-operators to help deliver the service (for example, messaging-delivery, payment, and hosting providers). Growth Logic will impose data-protection obligations on each sub-operator that are, in substance, no less protective than those in this section, and remains responsible to you for a sub-operator's processing of End-User Data. A current list of sub-operators is available on request.
Where a sub-operator processes End-User Data outside South Africa, Growth Logic will ensure appropriate safeguards are in place so that the information receives a level of protection comparable to POPIA. You authorise such transfers for the purpose of providing the service and confirm you have a lawful basis to permit them for your data subjects.
If a data subject contacts Growth Logic directly about End-User Data, Growth Logic will, where lawful, refer them to you, as you are the responsible party. You are responsible for responding to and resolving such requests. Growth Logic will provide reasonable assistance.
On termination of your account, or on your reasonable written instruction, Growth Logic will delete or return End-User Data within a reasonable period, except where it is required by law to retain it, or retains it in anonymised or aggregated form that no longer identifies any data subject.
You indemnify Growth Logic against any claim, fine, or loss arising from your breach of clause 8.2 (your warranties), including any processing you instructed that lacked a lawful basis or the necessary consent. This does not limit Growth Logic's own responsibility for a failure to meet its obligations in clause 8.3.
If this section conflicts with another part of these Terms in relation to the processing of End-User Data, this section prevails.
Growth Logic owns all intellectual property rights in the service, including the software, dashboard, templates, and branding. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. You may not copy, modify, reverse-engineer, or resell the service. You retain ownership of your own data and content.
The service is provided on an "as is" and "as available" basis. To the extent permitted by law, we do not warrant that the service will be uninterrupted, error-free, or that messages will always be delivered, given our reliance on third-party platforms. Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded, including under the Consumer Protection Act where it applies.
To the maximum extent permitted by law:
You indemnify and hold Growth Logic harmless against any claim, loss, liability, fine, or cost (including reasonable legal fees) arising from your use of the service in breach of these Terms, your breach of the Acceptable Use & Fair Usage Policy, or your breach of the warranties in clause 8.2.
We may update these Terms as the service or the law changes. Material changes will be communicated via the dashboard or email, and the "last updated" date will change. Continued use of the service after changes take effect means you accept them.